Here are some Frequently Asked Questions related to Bionette and their answers.
| Can children use Bionette? | |
| Yes, children 6 years and older can use Bionette. Parental supervision is recommended for children as you should not look directly at the light source. | |
| Can I share my Bionette? | |
| For sanitary reasons we recommend that everyone uses their own Bionette and does not share with other people. | |
| Do you have studies that show the effectiveness of Bionette? | |
| There are many studies showing the effectiveness of Phototherapy.View clinical studies. | |
| How do I change the batteries? | |
| On the base of the Bionette you will see a CE followed by a number and an arrow. If you lift the end where the arrow is, the battery compartment will pop out and you can place the new batteries in. The battery compartment is quite stiff and the first time you have to change the batteries you may have to lift with some force. After the initial change of the batteries the compartment will easier to open. | |
| How do I clean my Bionette? | |
| You can clean your Bionette by using an alcohol swab. | |
| How do I shut my Bionette off once I turn it on? | |
| Bionette works on a timer. Once you turn the lights on, there is no way to shut them off. You will have to wait until the timer is complete and the unit will shut off automatically. | |
| How long does a treatment last? | |
| A treatment lasts 4-4.5 minutes. | |
| Is Red light harmful? | |
| Red light is not harmful. Research has identified it as beneficial for treating a variety of medical conditions. You should not look directly at the light source. Take a look at the science!. | |
| Is there a warranty on Bionette? | |
| Yes Bionette has a 2 year warranty Add link section in website View the Bionette Warranty. | |
| My Bionette is flashing and I don’t know why. | |
| If the light is flashing, it is because the batteries are too weak to stay on. Please change the batteries./inline> | |
| My Bionette won’t light up, why? | |
| The batteries may need to be replaced or they have been placed incorrectly into the unit. If changing the batteries does not resolve the problem the unit by be faulty or the light source may be broken (was the unit dropped?) | |
| The prongs have plastic covers on them, do I need to leave the covers on or remove them? | |
| The plastic tubes should remain on the prongs for protection of the light source and also for comfort | |
| What are the side effects of Bionette? | |
| Bionette has no known side effects. | |
| What is the wave length of the light? | |
| Bionette Narrow band 630 nm light. | |
| What type of batteries does Bionette use? | |
| Bionette uses 2 lithium CR2032 (3V) batteries. | |
| What type of light source does Bionette use? | |
| Bionette uses LED lights. |